Dear sir,

BB Broadband Co.,Ltd realizes to the importance of the service quality development by your suggestions for improving our service to reach your total satisfaction. Therefore we had brought the telephony technology to increase the efficiency of our service. When you press your circuit ID as the system request the system will divert your call to the agent and pop up your information too. 

We would like to inform you that if you contact 0 2831 4888 press 2 to BeeNet .The automatic system will inform you to press your circuit ID before diverting your call to the agent since September 15th,2008.

For your consideration and thank you for your trustfulness in our service.

Sincerely yours,       
Customer Care Department